aloha labsLani Free readiness audit

AI agents already running a 1,000-unit rental portfolio.

Lani was built and battle-tested inside Ecco Living’s Los Angeles rentals. We install the same kind of agents inside the software you already use, named and trained for your team, and your first one goes live in 30 days.

Take the free readiness audit See the 60-day guarantee
Works inside AppFolio · Buildium · YardiMaintenance · Leasing · CollectionsHuman approval on anything high-stakes
aloha labs · LaniEcco Living · Los AngelesTicket # 2184

Service ticket · handled by Renata, AI maintenance coordinator

Received6:42pm, by text
Unit3B, Hollywood
CategoryPlumbing · urgent
OutcomePlumber booked, tomorrow 9–11amStamped: dispatched
Conversation log
  1. ResidentHi, my kitchen sink is leaking under the cabinet.
  2. RenataSorry about that! Can you send a photo, and is water still running now?
  3. ResidentIt’s dripping slowly, I put a bowl under it. [photo attached]
  4. RenataThanks. I’ve logged this as urgent, created a work order, and booked the plumber for tomorrow 9–11am. I’ll text you when he’s on the way.
On file
Units run on our agents1,000+
Operating rentals in LA8 years
Kickoff to live30 days
Results guarantee60 days

Human approval is only requested if the quote exceeds the owner’s limit. Illustrative example of Renata’s workflow at Ecco Living; your agents get your own names and rules.

Meet Renata, a maintenance coordinator who happens to be an AI agent.

Renata has her own user login in AppFolio, holds the Maintenance Coordinator role, and works alongside the team in Slack. Requests come in, she triages them, gets the right vendor moving, keeps the resident updated, and hands anything high-stakes to a person for approval.

She isn’t the only one. Lola, our AI leasing agent, picks up the phone when prospective tenants call, answers their questions about the unit, and books the tour straight into the calendar. Other agents in the same portfolio handle delinquency outreach, unit turns and owner reporting. That’s what we install for you: agents that work inside your system the way a trained employee would, not a chatbot in a window.

Renata and Lola are the names we chose at Ecco Living. Your agents get their own names, voices and job descriptions, and you decide what each one handles, from a single after-hours phone agent to a full team.

On your call, Berk walks you through exactly how these agents run in a real portfolio. No slideware.

Staff rosterEcco Living
Agent roles at Ecco Living
RoleOurs is
Maintenance coordinatorIntake, triage, vendor dispatch, resident updates.Renata
Leasing agentAnswers prospect calls, texts and enquiries, schedules tours.Lola
Collections agentPolite, consistent delinquency outreach and follow-up.—
Owner reportingClearer, faster monthly reports for your owners.—

Name it. Color it.
Give it a job.

Renata and Lola are ours. Yours gets your company’s name for it, your colors and your rules. Try it.

Photo
RenataMaintenance agent · Lani
Color
Job
First words

Your agents get your names, voices and rules.Build my agent: free audit

An operator beats a software vendor or an AI agency.

Every workflow we install was worked out on real buildings first.

We run what we sell

The edge cases, the 2am calls, the vendor who doesn’t show: solved on a live portfolio. Agencies learn property management on yours.

Your stack, not a rip-and-replace

Agents work inside AppFolio, Buildium, Yardi or your spreadsheets. You keep your system of record.

Your data can stay home

We can run open-source models on servers you control, so tenant and financial data never has to leave your infrastructure.

Honest scoping, public prices

Our pricing is on this page. If a build won’t pay for itself, we say so, even if that means no sale.

Five ways to get AI into a management company.

Including AppFolio’s own Realm-X. If you already use it, Lani works alongside it and covers everything outside AppFolio.

Bid comparisonScroll for all five →Lani vs. four alternatives
CriteriaLaniAppFolio Realm-XOff-the-shelf AI softwareGeneral AI / marketing agencyCustom dev shop
Built inside a real rental portfolioYes, 1,000+ unitsNoNoNoNo
Works inside your PMSAppFolio · Buildium · YardiAppFolio onlyVaries by planRarelyIf you pay for it
Connects to email, docs & your other systemsGmail/Outlook, Slack, Drive, phone & moreWorks with data in AppFolioLimitedSometimesIf you pay for it
Custom reports & documentsOwner reports, memos, any formatAppFolio reports & dashboardsTheir templatesSometimesYes
Built around your workflowsYesIts agents + Flows (Plus/Max plans)Their templateYesYes
Done for youYes, plus ongoing tuningSelf-serveYou configure itYesYes
Published pricingOn this pageAI agents quoted separatelySometimesRarely$30K+ quotes
Results guarantee60 daysNoNoRarelyNo

Agents that do the work, not just answer questions.

The scope of work for a Lani build. Every box is something we install and run.

Scope of workLani · property management

AI readiness audit

A structured review of your workflows, software and data. You leave with a prioritized automation map, even if you never buy anything.

Custom agent builds

Maintenance intake and triage, leasing follow-up, collections and delinquency, tenant communications, owner reports, unit turns.

Integration

Connections into the systems you already run (PMS, email, SMS, spreadsheets) with human approval steps where they matter.

Calls, texts & chat

Agents like Lola answer your phone, even after hours and on weekends, when prospective tenants call. Questions about the unit answered, applicants pre-qualified, tours scheduled. Plus replies to texts and chat on your website.

Dashboards & owner reporting

A live view of open work orders, new leads and delinquency for your team, and clearer, faster monthly reports for your owners.

Care plan

Monthly model tuning, monitoring, fixes and new workflows as your team asks for them. A named engineer who knows your setup.

Built for small portfolios and scattered sites, too

Most AI leasing tools are built for big apartment communities with a leasing office. If you run single-family rentals, duplexes or a handful of units across town, you get agents sized to your operation, inside the systems you already use, priced to match, and an honest answer about what’s worth automating at your size.

The 60-day Pilot guarantee

If the Pilot doesn’t hit its target, you get your setup fee back.

Before we build, we agree on one measurable target for your Pilot Agent, such as after-hours maintenance calls answered, response time to new leads, or staff hours taken off a workflow. If the Pilot doesn’t hit that target within 60 days of going live, we credit your setup fee back. The target and how it’s measured are written into your proposal before kickoff.

Start with the free audit
Stamped: 60-day pilot guarantee

Simple, published pricing.

Starting points, confirmed after your consultation based on scope. Every build includes design, installation and integration.

Quote · PilotQ-01

Pilot Agent

Live in 30 days · 60-day guarantee

$4,500setup$750/ month
  • One workflow, e.g. maintenance triage, lead follow-up or collections
  • One integration into your existing system
  • Live within 30 days of kickoff
  • Setup fee credited back if the agreed target is missed
  • Monthly model tuning and monitoring
  • Email support
Start with the free audit
Quote · SuiteQ-02

Operations Suite

Three agents working together

$9,500setup$1,500/ month
  • Three agents, e.g. leasing + maintenance + owner reporting
  • First agent live within 30 days, the rest phased in
  • Custom dashboard for your team
  • Weekly model tuning
  • Business-hours support from your dedicated engineer
Start with the free audit
Quote · PortfolioQ-03

Portfolio AI

Across every department

$20,000setup$3,000/ month
  • Full multi-agent build across departments
  • Deep integration with your property management software
  • Self-hosted model option: your data never leaves your servers
  • Dedicated ops engineer, priority response
Start with the free audit

Communication add-ons, any tier. Every build can include a website AI chatbot. AI agents that take phone calls and handle text messages are available on any tier and billed per usage: you pay for the minutes and messages your agents actually handle, at rates written into your proposal before anything goes live.

From first call to a live agent in 30 days.

Five stops, routed in order, from a free audit to an agent that keeps getting better.

Routing slipAudit → Design → Build → Prove → Run
Today

Free readiness audit

Answer six quick questions, no name or email needed, then book a free 30-minute call with Berk.

Week 1

Design

We map the workflow worth automating first, the data it needs and where a human stays in the loop, and agree on your Pilot’s target.

Weeks 2–4

Build & go live

Built, integrated and tested against your real cases, with approval steps before anything high-stakes. Live within 30 days.

60 days in

Prove it

We track the agreed target. Hit it, and we expand to the next workflow. Miss it, and your setup fee is credited back.

Ongoing

Run & improve

Monthly tuning, monitoring and new workflows as your team asks for them.

See what’s worth automating in your operation.

Six quick questions. No name or email needed. Then book a free 30-minute call straight on Berk’s calendar: a working session about your workflows, not a sales deck.

  • A prioritized automation map for your portfolio
  • A walkthrough of agents running in a live portfolio
  • An honest answer on what isn’t worth automating yet

Already know you want to talk? Book a call with Berk directly →

Readiness audit · intakeForm AL-1001
Part 1 · About you
Part 2 · Where you want automation
Part 3 · Budget & timing

Anonymous. You only share contact details if you choose to book a call.

Thanks, you’re on our radar

Based on your answers, the timing may be a little early. When your budget, timing or portfolio changes, come back and take the audit again. If you’d still like to talk, book a call anyway.

Or email us your answers and we’ll reply with where we’d start in your operation.

Book your call with Berk

Pick a time for your free 30-minute consultation.

Calendar not loading? Open the booking page.

Questions property managers ask us.

Straight answers. If yours isn’t here, ask Berk on the call.

AppFolio already has AI agents. Why would I need you?

AppFolio’s own AI works inside AppFolio. Our agents work across everything your team touches: they answer your phone lines, text residents and vendors, work alongside your staff in Slack or email, and follow your house rules and vendor list, then log the result back into your property management software. We build on top of what your software already offers, and if its built-in AI already covers a workflow for you, the audit will say so.

Why not a per-door AI tool?

Per-door tools are good at one job inside one system. Our agents are built around your rules and connect the systems you actually use, from phones and your PMS to Slack, email and vendor texts, and a person tunes them every month. The fair comparison is the staff hours we take off your team, not a single-feature subscription. The free audit puts real numbers on that for your portfolio.

Can we name our agents and decide what they do?

Yes. Renata and Lola are our agents at Ecco Living. Yours get their own names, voice and job description, and you choose what each one handles and where a person has to approve.

How long until it’s live?

A Pilot Agent goes live within 30 days of kickoff. Larger builds are phased, with the first agent live in the same 30-day window.

What if it doesn’t work?

Before we build, we agree on one measurable target for your Pilot. If the Pilot doesn’t hit it within 60 days of going live, we credit your setup fee back.

Do I have to switch software?

No. Agents work inside AppFolio, Buildium, Yardi or your spreadsheets. Your system of record stays the same.

What do AI phone calls and texts cost?

Calls and texts are billed per usage: you pay for the minutes and messages your agents actually handle. Rates are written into your proposal before anything goes live, so there are no surprises.

How do you handle fair housing and call/text consent?

Leasing agents answer every prospect from the same approved information and criteria, and anything outside that goes to a person. Calls and texts follow the consent and opt-out rules you set, and we review those settings with you before anything goes live.

Is my tenant data safe?

Agents only get the access their job needs, and high-stakes actions go through a human approval step. On Portfolio AI we can run open-source models on servers you control, so tenant and financial data never leaves your infrastructure.

We only manage a few dozen doors. Is this for us?

Often, yes, especially single-family and scattered-site portfolios that enterprise AI tools ignore. The free audit tells you honestly whether the numbers work at your size.

Who builds Lani?

Lani is a product of Aloha Labs, a Los Angeles technology studio. It was developed and proven inside Ecco Living’s 1,000+ unit rental portfolio, which is why it handles real-world property management. Your data stays yours: agents only get the access their job needs, and nothing from your operation is shared with any other business.

Your first AI agent, live in 30 days.

Start with a free readiness audit. If it’s not worth automating yet, we’ll tell you.

Detach and return Take the free readiness audit [email protected]